The 2-1-1 Bay Area Database consists of non-profit and governmental agencies that provide a health or human service program to Bay Area Counties. Agencies that apply for their programs to be listed in this database must meet the criteria of the Inclusion/Exclusion policy as well as agree and comply with the following.
Non-profit agencies must provide a copy of their 501(c)(3) tax exemption status letter with their application. Government (or government contracted) agencies must provide a Federal Employment ID Number (EIN) or proof of government contract to apply.
Agencies who join the database agree to keep 2-1-1 Bay Area informed of service changes (e.g. services provided, contact information, intake procedures, and eligibility requirements). An annual request for information review and update will be sent to each agency’s administrative contact. A completed annual review and update is a requirement for continued database membership.
2-1-1 Bay Area holds editorial rights to submitted information for style and standardization. Submitted information is used for the purpose of informing the public of community resources. Information is utilized by 2-1-1 Bay Area Call Specialists and may be shared through printed directories, resource listings, and online databases.
Steps to Apply
1. Review the Inclusion/Exclusion policy – Click Here
2. Complete the Agency, Site and Program application forms (each program must have a separate program form).
A note of explanation regarding the way we store information:
Agency records contain information about your overall organization.
Site records focus their information on the actual locations where you deliver services.
Program records are about the services you deliver, like the application process, eligibility, etc.
Click Here for the application
Please submit your supporting documents:
By email: firstname.lastname@example.org
Or by Mail: United Way Bay Area, Attn: 2-1-1 Department, 1400 Parkmoor Ave. Suite 250, San Jose CA 95126