Can't Dial 2-1-1?
If you need help now and are having problems dialing 2-1-1, please call: 800-273-6222.
In the Bay Area, 2-1-1 is available in Alameda, Contra Costa, Marin, Napa, San Francisco, Santa Clara, and Solano Counties.
For other counties:
San Mateo: 800-273-6222 or 415-808-HELP
Sonoma: 800-325-9601
TTY: 415-808-4440
Can't Dial 2-1-1? Click to troubleshoot the problem.(Download 60.5 KB PDF)
2-1-1 cell phone status:
T-Mobile, AT&T, Sprint, and MetroPCS phones can currently
access 2-1-1.
Way 9
2-1-1 provides an outlet for the non-emergency calls that can flood
9-1-1 centers during a disaster.
» Other ways 2-1-1 works
2-1-1 provides an outlet for the non-emergency calls that can flood
9-1-1 centers during a disaster.
» Other ways 2-1-1 works