"Welcome to our 2-1-1 Toolkit, which contains resources to help your organization, staff and clients get the most out of 2-1-1. Together, we can connect Bay Area residents to vital services provided by agencies like yours."

—Ed Schoenberger,
Executive Director,
United Way 2-1-1

Tools for Community Service Providers

Search the 2-1-1/United Way
online database

» Click to search the online database.

Add or Update your Agency Record
(Marin, Napa, San Francisco, San Mateo
and Solano agencies):

» Add your agency record.

» Update your agency record.

Add your agency record (Santa Clara agencies):

» Click to add your agency record.
For inquiries regarding existing records,
email: 211@uwsv.org.

Multilingual flier

» Multilingual flier (1 MB)

A multilingual version (Chinese, Spanish, Russian and Vietnamese) of our most popular flier is now available!
Frequently Asked Questions

» Frequently Asked Questions about 2-1-1

2-1-1 Inclusion Documents
» Database Inclusion and Exclusion Policy

20 Ways 2-1-1 works

» 20 Ways 2-1-1 works

Learn more about 2-1-1

Fifteen percent of 2-1-1 calls come from human service professionals who call to get information to help their clients.

Call 415-808-7379 to arrange an In-Service presentation at your office.

2-1-1 Banners

» Access Online Banners

2-1-1 Public Service Announcements

» 2-1-1 Radio PSA, English (MP3 download)

» 2-1-1 Radio PSA, Spanish (MP3 download)

2-1-1 Materials Order Form

» Materials Order Form (excel sheet)

Email your completed excel form to 211BayArea@uwba.org